Refund policy
Refund Policy
Refund Conditions
Refunds are available under the following conditions:
- Defective or Not as Described Products: Eligible for a refund within 30 days of purchase.
- Buyers Remorse: Eligible for a refund within 30 days of purchase.
Exchange Policy
Customers may request an exchange instead of a refund if:
- The product is defective or not as described, and
- An exchange is requested within 30 days of purchase.
Please note, exchanges are subject to product availability.
Request Process
- Email contact@clippervault.com or call +1 (862) 200-7016 with your order number and reason for refund or exchange.
- Attach any relevant evidence for defective products.
Processing
Refund and exchange requests are processed within 10 business days. Refunds are credited to the original payment method. Exchanges are arranged subject to availability.
Policy Changes
This policy may be updated periodically. We encourage customers to review it regularly.
Contact
For questions, contact us at contact@clippervault.com or call +1 (862) 200-7016.